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Vision and values

The OSR Strategic Plan sets out our future direction and goals for the period July 2011 to June 2014.

Values

  • responsiveness

  • integrity

  • teamwork

  • achievement.

Vision

Proudly delivering public value through fair and progressive services.

Purpose

  • Help fund the future of the people of NSW by collecting revenue

  • Support communities and the economy by administering grants

  • Contribute to a safer and more orderly society by managing fines

Corporate objectives

Value for money

Corporate Objective 1: Value for Money - Deliver value for money for the people of NSW.

Effective compliance

Corporate Objective 2: Effective Compliance - Improve compliance by enhancing NSW tax, fine and benefits processes.

Quality client service

Corporate Objective 3: Quality Client Service - Provide Quality Client Services.

Reduce overdue debt

Corporate Objective 4: Reduce Overdue Debt - Overdue debt is managed effectively and resolved promptly.

 Capable people

Corporate Objective 5: Capable People - An agile organisation of capable, engaged and accountable people.

Last updated: 12-Jan-2012
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