Vision and values
The OSR Strategic Plan sets out our future direction and goals for the period July 2011 to June 2014.
Values
responsiveness
integrity
teamwork
achievement.
Vision
Proudly delivering public value through fair and progressive services.
Purpose
Help fund the future of the people of NSW by collecting revenue
Support communities and the economy by administering grants
Contribute to a safer and more orderly society by managing fines
Corporate objectives
![]() | Corporate Objective 1: Value for Money - Deliver value for money for the people of NSW. |
![]() | Corporate Objective 2: Effective Compliance - Improve compliance by enhancing NSW tax, fine and benefits processes. |
![]() | Corporate Objective 3: Quality Client Service - Provide Quality Client Services. |
![]() | Corporate Objective 4: Reduce Overdue Debt - Overdue debt is managed effectively and resolved promptly. |
![]() | Corporate Objective 5: Capable People - An agile organisation of capable, engaged and accountable people. |




